Friday, December 27, 2019

U.s. Department Of Justice - 958 Words

The Drug Enforcement Administration also referred to as the DEA is an agency within the United States that enforces federal law under the supervision of the U.S. department of Justice (United States Department of Justice, 2014). The DEA has several sole responsibilities; in congruency with mid level medical providers such as Nurse Practitioners (NP); it is the lead agency for domestic enforcement of the Controlled Substance Act with the sole responsibility of coordinating and pursuing U.S. drug investigations abroad (Baker Biederman, 2015). Within the DEA is a registration system in place that authorizes medical professionals, such as APRN’s to apply for authority, and if approved, will receive the jurisdiction to prescribe controlled substances as outlines by his or her board of nursing regulations (United States Department of Justice, 2014). As mentioned above, the practitioner applies for a DEA registration number through the administration agency; once approved, the prov ider will be assigned a DEA number by the U.S. Drug Enforcement Administration allowing them to prescribe controlled substances while in his or her practice. I currently reside in the state of Kentucky, in which I plan on staying and practicing after graduation. Insights concerning Kentucky s law on collaboration were brought forth after research and speaking to my preceptor as well as her collaborating physician. Kentucky requires a collaborative practice agreement between the FNP and theShow MoreRelatedU.s. Department Of Justice Essay1670 Words   |  7 Pageswith mental health are the one that will be hurt. The Atlanta Journal-Constitution found that 130 patients at state-run hospitals had died under questionable circumstances over the course of seven years. That is when the feds stepped in. U.S. Department of Justice looked into the conditions of Georgia’s mental hospitals. What federal investigators found was that patients in Georgia facilities were dying or committing suicide at alarming rates. What is worse, the feds said, is that those incidentsRead MoreU.s. Department Of The Criminal Justice Field1691 Words   |  7 Pagesstarted researching anything that is related to the criminal justice field. A key factor that helped me determined what should the topic of my map focus on was the notion that I live in a border town that is next to Mexico. Eventually, I decided to do a map that will focus at a state level on the territories within Mexico that transnational criminal organizations have a dominant influence. According to the U.S. Department of Justice National Drug Intelligence Center, drug cartels can be defineRead MoreAntitrust Laws And The Antitrust Division Of The U.s. Department Of Justice1464 Words   |  6 Pages Antitrust laws are a collection of laws and regulations, put into place over time, to help govern the competiveness of large corporations. Enforced by the Federal Trade Commission and the Antitrust Division of the U.S. Department of Justice (DOJ) (â€Å"Antitrust Laws,† 2003), the laws help regulate ethical behavior between businesses to ensure that smaller businesses can compete with the bigger name corporations. Mergers and monopolies come into play and greatly affect how these businesses runRead MoreEssay on Gang Reduction Program1407 Words   |  6 Pagesgrowing number of youth gangs the Office of Juvenile Justice and Delinquency Prevention (OJJDP), a branch of the U.S. Department of Justice, initiated the Gang Reduction Program (GRP) (U.S. Departmen t of Justice 2008). The formation of gangs is seen as a response to system failures and community dysfunction. As a result, one of OJJPD’s anti-gang initiatives is to make communities safer and have a pro-social environment (U.S. Department of Justice 2008). Furthermore, OJJDP plans to provide economicRead MoreDismissal Of U. S. Attorney Case Study1004 Words   |  5 PagesDismissal of U.S. Attorney December 7,2006, George W. Bush Department of justice gave midterm unprecedented midterm dismissal of seven U.S. Attorneys. Charges were that some attorneys were aimed for dismissal to hurdle investigation of republican politicians. Even targeted for their failure to begin investigation which results that Democratic politicians and hurdle Democratic leaning voters. The attorney was changed with interim appointees, under the re-authorization of 2005 USA PATRIOT Act provisionRead MoreThe Violence Against Women Act914 Words   |  4 Pagesbefore its enactment on September 13, 1994, the foundation for the Violence Against Women Act was being constructed. More than 140 years ago, members of the U.S. government were working to end the injustice of violence against women when, in 1871, Alabama was the first state to make it illegal for a man to beat his wife (U.S. Department of Justice, 2010). In 1967, one of the first domestic violence shelters in the country opened its doors in Maine; an d from that time until 1994, progress slowly butRead MoreThe Foreign Corrupt Practices Act654 Words   |  3 Pagesof 1988 and Amendments of 1998 have tremendous ramifications for U.S. multinational companies at large, their subsidiaries, and foreign partners.   While the main purpose of the original policy was to make it â€Å"unlawful to bribe foreign government officials to obtain or retain business†, the many statutes, their exceptions, and enforcement have gone through several iterations and most recently expanded jurisdiction of the law to non-U.S. territories.   In bribery cases, several conditions involving theRead MoreOrganized Crime and Youth Gangs824 Words   |  3 PagesMafia), Camorra (Neapolitan Mafia), Calabrian (Calabria Mafia), and the Sacra Corona Unita (United Sacred Crown based in the Puglia region) (FBI, n.d.b). Of these, the American La Cosa Nostra has been the most successful organized crime group in the U.S. and over the decades has severed contr olling ties with Sicily. The American La Cosa Nostra is involved primarily in drug trafficking, money laundering, and various other racketeering crimes, and operates on an international level across North and SouthRead MoreA Report on the Need of Improved Communication in the Criminal Justice System736 Words   |  3 PagesCriminal Justice Integration: The criminal justice system forms vital part of Americas democratic system of government as it helps preserve the peaceful and orderly functioning of society. It serves to balance the protection and security of the overall community and the preservation of the civil liberties and freedoms of individuals. It also provides justice both for criminals and victims of crimes by ensuring offenders are tried and prosecuted through a fair trial. This is important as one ofRead MoreThe Department Of Alcohol, Tobacco, And Firearms1036 Words   |  5 PagesFor our third assignment for Criminal Justices we must answer questions about the Bureau of Alcohol, Tobacco and Firearms, U.S. Marshals Service, and U.S. Drug Enforcement Administration. We must answer the following question: What are the mission or goal of these agencies? When were they established? Briefly discuss each of the agencies history. Discuss some of the difference between these agencies. The first agency is called the Bureau of Alcohol, Tobacco and Firearms. The mission for the ATF

Thursday, December 19, 2019

Diabetes Dataset - 1161 Words

The dataset that we used is Pima.te. This dataset is from the National Institute of Diabetes and Digestive and Kidney Diseases. The objects of this dataset are the Indian females whose age are equal to or greater than 21, and they live near the Phoenix, Arizona. The reason that the participants were selected near the near Phoenix, AZ is because the incidence of diabetes is higher in this region since 1965. The purpose of this dataset is to analyze relativity of diabetes and other variables which including npreg (pregnant frequency), glu (blood glucose was tested by oral glucose), Bp (diastolic pressure), skin (the thickness of skin folds of the triceps), bmi (body max index), ped (diabetes ancestry function), and age. It consists 332†¦show more content†¦II. The histograms of the number of pregnancies, and age look right skewed †¢ In order to test the accuracy of the discovery from the histogram, we used QQ plot to compare each variable with normal distribution: Through the QQ plot, we can easily see that: I. Every attribute is normally distributed except diabetes pedigree function. II. The triceps skin fold thickness has highest normal distribution. †¢ In order to observe whether there exists a data point that particularly differs from other data, we use boxplot to analyze the outliers: Reviewing the boxplot of every attribute in the dataset indicates that: I. All of the attributes have outliers except plasma glucose concentration in an oral glucose tolerance test II. The diabetes pedigree function has most outliers among the all attributes. †¢ Measure the variability to see how the data spread out in the distribution by calculating the range, mean and standard deviation of each attributes. Upon computation, the plasma glucose concentration in an oral glucose tolerance test has biggest variance which means the data of this attribute is particularly scattered. †¢ In order to check if there are obvious linear relationships between each variable, we used the bivariate analysis: Observing the graph, we can easily get that: I. There is relatively high multicollinearity between triceps skin fold thickness and body mass index, age and number of pregnancies. II. The diabetic women giveShow MoreRelatedThe Dataset Diabetes Details From Efron Et Al1095 Words   |  5 PagesIndividual Project 1 Introduction This report will cover the dataset diabetes details from Efron et al.(2003). Throughout this report, we will explore the potential relationship between the ten predictor variables: age, sex, BMI, average blood pressure, and six blood serum measurements (tc, ldl, hdl, tch, ltg, glu) on a quantitative measure of disease progression one year after the baseline. There are 442 diabetes patients, or records in the dataset. In this report, we will explore different methods andRead MoreAn Accurate Prediction And Diagnostic Of A Disease Essay1050 Words   |  5 PagesAbstract—Diabetes is one of the leading causes of death, disability and economic loss throughout the world. Type 2 diabetes is more common (90-95% worldwide) type of diabetes. However, it can be prevented or delayed by taking the right care and interventions which indeed an early diagnosis. There has been much advancement in the field of various machine learning algorithms specifically for medical diagnosis. But due to partially complete medical data sets, accuracy often decreases, results in moreRead MoreDiabetes Mellitus is a Lifelong Metabolism Disorder1504 Words   |  6 PagesDiabetes Mellitus is a chronic, lifelong metabolism disorder that affects the ability of the body system to use the energy found in food. Patients with high blood sugar will typically experience polyuria (frequent urination), they will become increasingly thirsty (polydipsia) and hungry (polyphagia)[1].The use of certain parameters that are related to diabetes mellitus diagnosis can be used to enhance the test classification of patients, whether diabetes is present or not.can make diabetes to beRead MoreEvaluation Of 30 Day Hospital Readmission Using A Dataset Of More Than 29000 Patients973 Words   |  4 PagesII. Literature Review Silverstein et al. in [24] were to develop and validate predictors of 30 day hospital readmission using a dataset of more than 29,000 patient’s record over the age of 65 and to compare prediction models that used alternate comorbidity classifications. In these paper they were capable to identify the risk factors of hospital readmission and calculated the risk of all the attributes by using prediction model. An important limitation of their study was that it did not directlyRead MoreDiabetes Is A Group Of Metabolic Diseases1505 Words   |  7 Pages Diabetes in African American Populations Melanie Barber, MSN Student MPH 855 Principles of Epidemiology Department of Baccalaureate Graduate Nursing, Eastern Kentucky University Richmond, KY November 21, 2016 According to the American Diabetes Association, diabetes mellitus is a group of metabolic diseases characterized by hyperglycemia resulting from defects in insulin secretion, insulin action, or both. The chronic hyperglycemia associated with diabetes results in failure of variousRead MoreRelationship between Exposure to PAHs and Insulin Resistance2575 Words   |  10 Pagesrespiratory, renal, and breast cancers.6-15 Recently, several studies suggested an association between ambient air pollution and type 2 diabetes (T2DM), and ambient fine particulate matter (PM) may induce insulin resistance.16-21 Since air pollution as well as smoking and red meat consumption were consistently linked to cardiometabolic diseases such as diabetes,22,23 and all of them are important exposure sources of PAHs, it’s biologically plausible that PAHs may play important roles in the relationshipRead MorePhysics Of Theoretical And Applied Information Technology5766 Words   |  24 PagesTechnology 10th May 2016. Vol.87. No.1  © 2005 - 2016 JATIT LLS. All rights reserved. ISSN: 1992-8645 www.jatit.org E-ISSN: 1817-3195 1 A COMPUTATIONAL HYBRID MODEL WITH TWO LEVEL CLASSIFICATION USING SVM AND NEURAL NETWORK FOR PREDICTING THE DIABETES DISEASE 1NASIB SINGH GILL, 2 POOJA MITTAL 1 Professor, Department of Computer Science Applications, Maharshi Dayanand University, Rohtak, Haryana, India 2 Assistant Professor, Department of Computer Science Applications, Maharshi Dayanand UniversityRead MoreThe Clustering Is A Data Mining Technique1173 Words   |  5 Pagesanalysis and mathematics. In this paper represents the performance of three clustering algorithms such as EM, DBSCAN and SimpleKMeans are evaluated. The Diabetes dataset is used for estimating and evaluating the time factor for predicting the performance of the algorithms by using clustering Techniques. Keywords: EM, DBSCAN, SimpleKMeans, Diabetes dataset. 1. Introduction: The clustering is the task of grouping a set of objects in such a way that objects in the same group are more similar to each otherRead MoreImplementation Of The Machine Learning Classifier For Anomaly Detection1486 Words   |  6 Pagesimplementation of this project will be discussed. \section{Dataset selection} This was the most important part of the entire project and consumed a lot of time. Selecting a suitable database to perform the desired type of analysis was a very difficult task as there are a very few well organized and labeled medical databases which are suitable to perform anomaly detection. The database used by this project is the Pima Indians Diabetes database \cite{Dataset} which is a well structured and a labeled databaseRead MoreClassification and Dichotomy Case Study856 Words   |  3 Pagesfor the dataset previously are divided into two segments for training segment and testing segment. The number of training segment (t) and its features (trset) are given for the svmtrain MATLAB function. To evaluate the proposed work for the detection of diabetic retinopathy using MAs is performed by using the fundus images taken from publicly avalilable databases such as DRIVE [19], and DIARETDB1 [20] in MATLAB environment. The results obtained for each step is discussed here. The datasets specified

Wednesday, December 11, 2019

Functions of Manager in an Organization Free Sample for Students

Question: Critically analyse the Roles, Functions that Managers perform and discuss the Challenges and Risks they have to address in todays Changing Organisations. Answer: Introduction Organizational behavior is the discipline which studies different aspects of humanistic and organization behavior. It is the scientific and theoretical approach to determining the prevalent behavior of any organization and also vice versa. A number of psychological as well internal organizational policies determine the type of behavior that co-exists between the staff and the organization. It is a causative effect, which is a reflection of the interaction between the two forces. In fact, organizational behavior involves the aspects of the human resources that it employs for their appropriate operation. It is the structural framework which is operated by the manpower agents which helps in maintaining and supervising the work force and the policies of the organization. It entails the functions of the manager, employees and the several department of the organization that are involved in operating all the function for the business processing and dealings. Functions of manager in an organization Managers are one of the integral parts of the complete structural process, which operates in an organization and has to fulfill a number of roles. It is multidisciplinary in nature, as they have to coordinate, regulate and critically analyze the situation, which is very significant in nature. Every organizations or institutions need a proper management team to execute their work or target in an organized way without any haphazard. It is the manager of that organization on whom the responsibility to manage the team and work, development of the organization largely depends on. A good manager will help his or her organization or company to reach its pinnacle by performing the basic functions like proper preparation, systematize, recruitment, leading and controlling the plans and staffs. It is the duty of the manager to maintain a proper sketch and map to achieve the desired goals. With the help of several investments, advertisement and improvisation he/she can increase the total revenue earned by the company and increase the sales or profit margin. A manager decides how to execute every step of a plan to make it successful. Proper organization of the plan is the second step for the manager. The manager organizes the team or the material of the work and assigns the team leaders or the staffs their portion of work. He should distribute the work accordingly as every work needs to be finished within the deadline. The two major elements of organizing is assigning work and granting authority (Gehman, Trevino Garud, 2013). Staffing is one of the major areas for the manager to focus because it is the work of the manager to recruit eligible staffs and train them so that they can execute the plans well. The human resource department of the companies always works in collaboration with the managers to recruit candidates for their company and always helps in the training period. The work of the manager does not end here. Manager is the leader on which everybody looks upon. The manager must possess some leader like qualities because he /she have to encourage, motivate and communicate with each and every staffs so that they can work well in a friendly atmosphere. The manager works as the coach of the company who guides and assists the employees in each step and understand their problems (Belleflamme Peitz, 2015). The manager should check on the results or the outcome of a proposal and plans. The manager is responsible for the functions and departmental structure of every moment and should have control over the project and the staff working over it. It is the manager who directs all the employees on how to work for the particular company and should have control over the work and the team. The manager also handles the operational and exceptional factors that are important to assess the serious and critical scenarios that often emerge while executing the business procedures. The qualification of the manager involves the strategies which they effectively use it in his team in order to achieve the best of the result that integrates the various factors of the In order to play several roles in the company to achieve the purpose. A good behaved manager is liked by all the employees and staffs who can share their problems to get a solution of that. Their schedule remains clogged as they have to meet w ith all the associates and the employees for smooth running of the work without any disturbances (Coleman, 2016). Values, ethics, diversity on organizational culture Organizational culture is defined as the nature and scientific approach of the values and ethics of the enterprise. Values like the human cultures and the way in which the organization behaves and coordinates helps them in a thorough manner. The impact of great values, as employment rules without any discrimination include under the value system. On the other hand, there should be no gender discrimination policies followed by the organization. Moreover, for achieving the best effectiveness there can be no limitation or compromise of talent. The impact of shared values, diversity policies, ethical rules and agenda are important to analyze the combine effect on the culture of the organization, which prevail the specific system in the enterprise. The framework and the regulatory ethics those are prevalent of the operational plane is encoded while formulating the regulatory framework that is incorporated within the culture of the organization. In fact, the diversity of the organization h elps in coordinating to accomplish a sound and coherent business for the concern. The work culture of the organization is the key to the survival of the employees and this involves the values that are integrated within the structure. Moreover, the acculturation of the culture and the combination of the social tendencies are accounted as the key points for the management of various diversities that must be incorporated within the structural framework. The fact that the code of conduct is important for setting the goals and objectives are formulated in all workplace area (Schuler, 2014). Appropriate research strategies for the appropriate organizational theories It aids in determining the best of the situations, which is essential for assessing the current statistics and placement of the company in the market. The best research strategies are important for the formulation of the tactics that are necessary in a business set up that involves that style and the functions of the managers. There are a number of organizational theories that are observed which have emerged after all the issues and challenges were identified in a specific scenario. It has arrived in the way of the managerial decisions. In fact, qualitative approach has been the chosen method for this method as there are a number of structures, which cannot be compared through quantitative values therefore; this subjective instance of reviewing the culture and the diversity can only be compiled with the basic analysis methods and priorities of the risk mitigation strategies. Qualitative analysis reason for comparing organizational theory with alternative theory The proposed method of the the organizational theory that have been followed by Apple Inc. is responsible for the best practices of the theory. According to, CEO Time Cook, We see diversity as everything that makes an employee who they are. We foster a diverse culture that is inclusive of disability, religious belief, sexual orientation, and service to country (the Guardian, 2017) .Therefore, this is the reason, which has encouraged following a coherent organizational structure. It concentrates on building the appropriate informational networks both outside and inside the company that enhances the cooperation within the sales team. In case of salary, Apple offers competitive perquisites alongside a base salary and commission. In addition to this, the employees are promised with successive growth and promotional opportunities. The diversity involves the learning involvement and outcome of the practices (Ritchel Chen, 2013). Role of ethics and ethical practice in Apple Apple Inc. is one of the most successful organizations in the world, which has majorly contributed, with some of the best technological apparatus. The introduction of the equal work and equal pay as introduced by the company has highlighted the total compensation policies that restrict the proper functioning of the scenarios. The practices that are followed by Apple Inc. are ethically correct with which they analyzing and realizing the the need for equality in terms of the hiring procedures and the welfare of the employees. The inclusions of the several types of policies, which entail the practices, are found in the statements like, Were cultivating diverse leadership and tech talent. Ethics and ethical practices are important in relation to the work culture as there are many issues, which must be followed as per the rules of the situation (Apple, 2017). There are a number of legit and basic rights, which are mandatory for the working employees and the value of their effort. This wil l ensure the best outcome in a synchronizing manner that will not decline any laws related to the treatment of the employees (Heracleous, 2016). The labor laws and regulations must be in accordance with the laws and practices that are relevant for the process of the best working culture. The policies and the regulatory framework of Apple Inc. promotes the association of a diverse set of cultures that are important for the According to the data as presented until 2016, it states that the, Weve achieved pay equity in the United States for similar roles and performance. Women earn one dollar for every dollar male employees earn and underrepresented minorities earn one dollar for every dollar white employeesearn (Hogan Coote, 2015). There are various types of diversity network associations, which help in creating the best of the practices in thriving the culture of Apple Inc. An ethical practice that is prevalent in the organization aids in coordinating and completes the whole procedures of treating the workers, the employees and the internal factors most importantly the human resource including the staff in the manufacturing unit. The regulatory and internal framework of the employees is the decisive factor of the success and image of the company. Apple Inc has a strong step of rules that have been incorporated in their memorandums, which states the rules to be followed in regards to the employee policies and the possibilities and prohibitions of the impact and its outcome (Apple, 2017). Role and legitimacy of the management function The role and importance of the approval of the management regarding to all policies and the decisions of leave, payment structure have a huge impact of the legal rights and concepts of the organizational practices. The function of the management is necessary to ascertain the impacts and the responses of the types of behavior they have in comprehending the cultural aspects that are incurred in the following manner .The political and social impact of Apple Inc is important in determining the prospect, which have consequence over the business and an insight in their work culture. The two most important aspects of the environmental analysis is the political and socio-cultural scenario, which are introductory in nature as the form the company and regard it as the fundamental of the specific statistics. It is an account of the business operations and the various factors, which determine the orientation of the enterprise in regards to organizational behavior and the practices that are integ rally followed by the organization. There are a number of organizational theories that are observed which have emerged after all the issues and challenges were identified in a specific scenario. It has arrived in the way of the managerial decisions. In fact, qualitative approach has been the chosen method for this method as there are a number of structures, which cannot be compared through quantitative values therefore; this subjective instance of reviewing the culture and the diversity can only be compiled with the basic analysis methods and priorities of the risk mitigation strategies (Apple, 2017). The establishment and the execution of the market theories have coordinated and the sense of the reaching out with an expensive product is an essential criterion of meeting with the purchasing power of the people. The political scenario is extensive in contributing the coverage and the situation that have caused an impact on the associated nature like its chap production in China and the retail policies of the government of USA where lies the headquarters and operational team. Reference Alvesson, M., Sveningsson, S. (2015).Changing organizational culture: Cultural change work in progress. Routledge. Apple. (2017). Inclusion Diversity. [online] Available at: https://www.apple.com/diversity/ Belleflamme, P., Peitz, M. (2015).Industrial organization: markets and strategies. Cambridge University Press. Bourne, H., Jenkins, M. (2013). Organizational values: A dynamic perspective.Organization Studies,34(4), 495-514. Coleman, J. (2013). Six components of a great corporate culture.Harvard Business Review,5(6), 2013. Fortune.com. (2017). How Apple Works: Inside the World's Biggest Startup. [online] Available at: https://fortune.com/2011/05/09/inside-apple/ Gehman, J., Trevino, L. K., Garud, R. (2013). Values work: A process study of the emergence and performance of organizational values practices.Academy of Management Journal,56(1), 84-112. Heracleous, L. (2013). Quantum strategy at Apple Inc.Organizational Dynamics,42(2), 92-99. Hogan, S. J., Coote, L. V. (2014). Organizational culture, innovation, and performance: A test of Schein's model.Journal of Business Research,67(8), 1609-1621. Krapfl, J. E., Kruja, B. (2015). Leadership and culture.Journal of Organizational Behavior Management,35(1-2), 28-43. Mercurynews.com. (2017). Workplace diversity: Apple employs far more blacks, Hispanics than its tech rivals The Mercury News. [online] Richtel, M., Chen, B. X. (2014). Tim Cook-Making Apple His Own.New York Times, Technology,15. Schneider, B., Ehrhart, M. G., Macey, W. H. (2013). Organizational climate and culture.Annual review of psychology,64, 361-388. Schuler, R. S. (2015). The 5-C framework for managing talent.Organizational Dynamics,44(1), 47-56. the Guardian. (2017). Apple reports improving racial and gender diversity among employees. [online] Available at: https://www.theguardian.com/technology/2016/aug/03/apple-diversity-report-race-gender-facebook-google#img-1 Waldman, D., Jensen, E. (2016).Industrial organization: theory and practice. Routledge.

Wednesday, December 4, 2019

Other free essay sample

The advertiser wants to know how much you earn in your present job. This is a managerial position. To stay in this job, you need to renew your contract annually. You could get this job without having a degree or diploma. Before you check your answers, go to pages 8–9. TEST ONE READING PART ONE 7 A Lecturers in Tourism, Business Management or Media Studies required for the Rosas Excellence Institute. The posts are on the basis of a one-year contract renewable. Candidates need a degree or diploma in a relevant subject and five years’ teaching experience. Send CV with covering handwritten letter and details of current salary. B Automotive Engineer to take charge of busy Vehicle Maintenance Workshop. The job involves working as part of the management team, and in particular organizing and supervising work schedules and assisting with staff training. A higher qualification in mechanical engineering and previous experience of heavy goods vehicles essential. We will write a custom essay sample on Other or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Send career details with photograph and three professional references. C Medical Representative to sell pharmaceutical products to doctors and pharmacies. You need to have a degree in a relevant subject, preferably in biology or chemistry, experience in sales/marketing, and an ability to get on with people. The job offers an excellent salary, benefits and career opportunities. Applications should include CV and mention of expected salary. D Junior Officer (Accounts) to help with overseas customer accounts. The successful applicant will be bilingual (in English and Spanish), and will have at least three years’ relevant experience. We offer a competitive salary, holiday allowance, bonus scheme and free medical insurance. For further details and an application form, phone or write to Personnel Officer Provenza SA. 8 TEST ONE READING PART ONE FURTHER PRACTICE AND GUIDANCE EXAM INFORMATION Part One of the reading test is a matching task and consists of four short texts on a related theme (or sometimes a single text divided into four sections). The texts may include: †¢ †¢ †¢ †¢ †¢ †¢ product descriptions advertisements for goods or services job advertisements information notices warning notices short product reviews. You are given seven statements and you have to say to which of the four texts each statement refers. A DETAILED STUDY The secret of success in this test is careful reading and attention to detail. The same information may occur in more than one text, so you have to look carefully to see which information matches the statement. For example, four business cards might have the following details: Card A Card B Card C Card D name name name name job title job title – job title office tel office tel office tel – home tel – home tel home tel mobile – – mobile email email – – If the statement refers to the card that has a job title, mobile number and email, you can see that only Card A has all three. 1 Read the information about four shops on page 9, and then answer the questions. More than one hop may fit the description. Which shop (or shops) will you visit if: 1 2 3 4 5 you want some fresh vegetables and you want to pay by credit card? Wednesday is the only day you are free to do your shopping? you need some tinned tomatoes and just have a credit card? you like to shop early in the morning for fresh fruit and vegetables? you canâ€⠄¢t get to the shop till the evening and you want fresh fruit? FURTHER PRACTICE AND GUIDANCE TEST ONE READING PART ONE 9 Shop A Opening times: 06. 00–15. 00, Mon–Sat Sells: fresh fruit and vegetables Accepts: cash only Shop B Opening times: 08. 00–22. 0, 7 days a week Sells: frozen goods, dry and tinned (canned) goods Accepts: cash or cheque, credit cards Shop C Opening times: 08. 00–17. 00, Mon–Sat (closed all day Wed) Sells: dry and tinned (canned) goods Accepts: cash or cheque Shop D Opening times: 10. 00–22. 00, Mon, Wed, Fri only Sells: fresh fruit and vegetables, frozen goods, dry and tinned (canned) goods Accepts: cash or cheque, credit cards 2 Now look at the four job advertisements on page 7. Underline all references to: 1 2 3 4 5 qualifications experience salary other terms (benefits) of contract method of application Now check your answers and then look back at your answers to Part One of the reading test. 10 READING PART TWO TEST ONE PART TWO Questions 8–12 †¢ †¢ †¢ †¢ †¢ Read the article below about starting your own business. Choose the best sentence from the opposite page to fill each of the gaps. For each gap 8–12, mark one letter (A–G). Do not use any letter more than once. There is an example at the beginning (0). STARTING YOUR OWN BUSINESS The first two things to do if you are starting your own business are to find an accountant and talk to your bank manager. Your accountant will help you to draw up a business G plan to show what borrowings you need from your bank. (0) .. . While you are engaged in these consultations, it is a good idea to find out whether you are entitled to any government subsidies or similar financial help. (8) .. . Check too whether training grants are available for yourself or people you employ. Once you have completed these preliminary tasks, there are a number of specific things you then need to do. Doing them in the right way and at the right time can save you a lot of money, so make sure you know what to do. Perhaps the most important is to tell the Inland Revenue that you have left your job and have started your own business. (9) .. . The Inland Revenue will also need to amend their records to show that you are now self-employed. Next, you should think about registering for Value Added Tax (VAT). Generally, if your sales exceed a certain amount you have to charge VAT on them. (10) .. . Consider the consequences of employing people in your business. As soon as you start to take on employees, you will need to establish proper procedures. These include drawing up proper contracts of employment. You will also need to get in touch with your local tax office to register your employees. Lastly, as part of becoming an employer of others, you must become familiar with a number of legal issues. Once you have more than a minimum number of people on your payroll, you will need to comply with Health and Safety requirements. (11) .. . One issue that you should think about once your business expands and your staff grow in numbers is equal opportunity. In particular, you should consider drawing up a company policy on equal opportunity. 12) .. . If you need more information on legal or other matters relating to employment, contact your local Chamber of Commerce, which will either be able to help you, or will put you in touch with organizations who can. TEST ONE READING PART TWO 11 Example: 0 A B C D E F G A It is a good idea, when considering this issue, to ask your local Fire Authority to check your work premises in order to ensur e that they comply with current fire regulations. Even if your sales are under that figure, it may be worthwhile registering voluntarily because you could recover what you ave been charged on your business purchases. If you are new to this, talk to your local Chamber of Commerce about placing suitable advertisements in the local press. For example, you might be in a less prosperous region where grants are made to encourage the startup of small businesses. You may be due a repayment of income tax deducted while you were in employment, so do this as soon as possible. If this includes a commitment to employ disabled people, you will need to ensure that your premises are equipped to accommodate them, for example with ramps for wheelchairs, special provision of toilets, and so on. Once this is done, your bank manager will need to review the plan and discuss any overdraft facility you might need. B C D E F G 12 READING PART THREE TEST ONE PART THREE Questions 13–18 †¢ †¢ Read the article below about leadership and the questions on the opposite page. For each question 13–18, mark one letter (A, B, C or D) for the answer you choose. FIRST TIME LEADER T 5 10 15 20 25 30 35 40 aking on a leadership role for the first time is tough. There is always pressure on you to do the right things, and to be seen to be doing them. But, unless there’s something that needs sorting out urgently, your first few months in the role will be better spent in understanding the people and the situation. One easy mistake to make is to think that you, as leader, the top person with the top salary, have the sole responsibility and the know-how to solve every single problem yourself. And you can be sure that others will encourage you to think that way, since it takes the pressure off them, and it satisfies their natural urge to leave the solving of problems to others. Instead try using existing resources to identify the current position and the ways to change it for the better. Start by consulting widely, beginning with the people who now report to you direct, as these are most likely to be the people with the expertise and experience to tackle some of the problems that are identified. A series of one-to-one meetings, though time-consuming, will be worthwhile, especially if they are structured to provide you with the information you need to make decisions later on. Two useful questions are: ‘What do you see as the biggest problem facing the department now? and ‘What one change would make the most difference to our success? ’ From their answers you can build up a picture of your people, as well as of the issues. Some will consider the needs of the department as a whole, while others may just concentrate on their own particular concerns. You will also have had personal contact with each person and can judge who you will work well with in the future. Overlap in their responses is a useful pointer to the priorities needing your attention. If there is no duplication in 45 problems or solutions, it means that you 0 55 60 65 70 75 80 85 have inherited a disunited group which will need some team-building and restructuring. If no clear picture emerges, it means that your people are part of the problem: you will need to make them aware of this. At the same time, consult with customers. Be open to criticizm and to praise. Compare the views of your department with this external viewpoint and see where the biggest gaps are. This will help to identify areas for action. While you are data-gathering, have a look at the figures. Apply different measures from the standard ones. You probably lack knowledge about which company products are profitable, and you recognize that staff costs are a key factor. So, ask for an analysis of profitability per employee. There will be some grumbling that the new figures involve extra work, but the analysis will reveal how many and what kind of staff your company really needs. Finally, a key issue for you as a new leader is to establish priorities. If you have done your research well, you will have identified a number of areas for action. Bring your senior team together and tell them about your research findings, both the problems and the suggested solutions. Together, plot the solutions on a big graph, with one axis relating to the amount of difference the action would make; and the other axis to the ease of implementation. This will prompt useful discussion on the issues and the means of resolving them. In selecting priorities, you might well gain volunteers to tackle some of the tasks. Agree actions, assign responsibilities and establish dates for completion and progress reviews. TEST ONE READING PART THREE 13 13 Employees encourage their boss to believe that he or she should solve all the problems, because they A B C D really don’t want to have to solve the problems themselves. elieve that the boss is paid to solve problems. know that the boss has a lot more information about the issues than they do. feel that they shouldn’t have to solve problems created by other people. 14 How should you structure your first meetings according to the writer? A B C D Explain to each member of staff the problems facing his or her departm ent. See people individually and ask each one the same questions. Ask each member of staff to help in setting priorities for action. Bring everyone into the discussion to get an agreed plan of action. 15 Getting the same answers from different people during your research tells you that A B C D the people who are under you clearly do not work well together. a lot of your department’s problems are caused by the people themselves. you have identified the most urgent issues needing your attention. your department is working well despite a number of problems. 16 It is useful to talk to customers about the performance of your department because A B C D they are likely to be more honest and open than your own staff. it makes your customers feel that their opinions are important to you. t gives you an opportunity to criticize or praise them. you can evaluate what they say against what your own staff told you. 17 What might you learn from the kind of financial analysis that the writer recommends? A B C D that you need to employ fewer people, or people with different skills that you can increase profitability by using different measures that this kind of financial analysis involves a lo t of extra work that financial data must be combined with other information to give a full picture 18 According to the writer, using a graph as part of the meeting with senior taff is a good way to A B C D set deadlines for completing the work and reporting back. give feedback to your staff on the results of your research. get your staff talking about the issues and what to do about them. show which members of staff should tackle the various problems. Before you check your answers, go to pages 14–15. 14 TEST ONE READING PART THREE FURTHER PRACTICE AND GUIDANCE EXAM INFORMATION Part Three of the reading test has a text of 450–550 words followed by six four-option multiple choice items. For Questions 13–18, you have to choose the option which best matches the information in the text. This part of the test is designed to see how carefully you read the text, and how well you are able to match the correct option to the relevant information in the text. The texts are all on business-related topics and deal with such issues as: †¢ †¢ †¢ †¢ †¢ †¢ †¢ †¢ economics and finance trade and industry starting up or running a business management careers working conditions working practices office technology. A DETAILED STUDY 1 Read the text and answer these general questions. 2 3 4 5 Will the employees talk mainly about their department’s problems or about their own problems? What do you learn if you get similar information and views from several employees? What do you learn if each employee gives you a different picture? What does it mean if you really learn very little from your employees? Apart from interviewing staff, what other sources of information does the writer suggest for the leader? 2 The questions below will help you understand the text better and make sure you choose the correct options for questions 13–18. 2 3 4 5 6 What does the phrase since it takes the pressure off them mean? (lines 14–15) What does the expression one-to-one mean? (line 25) Who or what does the word their refer to in line 42? Explain the phrase overlap in their responses is a useful pointer (lines 42–43). What do the words the biggest gaps refer to? (line 55) What will an analysis of profitability per employee tell you? (lines 63–64) What does this refer to in line 79? Explain the phrase This will prompt useful discussion †¦ (line 79). FURTHER PRACTICE AND GUIDANCE TEST ONE READING PART THREE 15 3 This exercise will help you become more familiar with the text and practise some useful expressions. Underline the following phrases in the text and explain the meaning of the words in italics. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 something that needs sorting out urgently (line 5) you have the sole responsibility (lines 10–11) the know-how to solve every single problem (line 11) their natural urge to leave the solving of problems to others (lines 15–16) try using existing resources (line 17) identify the current position (line 18) tackle some of the problems (line 24) time-consuming line 26) build up a picture (line 34) others may just concentrate on their own particular concerns (lines 37–39) you will need to make them aware of this (line 50) see where the biggest gaps are (line 55) Apply different measures from the standard ones (lines 58–59) establish priorities (line 69) the ease of implementation (line 78) Now check your answers and then look back at y our answers to Part Three of the reading test. 16 READING PART FOUR TEST ONE PART FOUR Questions 19–33 †¢ †¢ †¢ †¢ Read the article below about claiming business travel expenses. Choose the best word to fill each gap from A, B, C or D on the opposite page. For each question 19–33, mark one letter (A, B, C or D). There is an example at the beginning (0). BUSINESS TRAVEL EXPENSES B ritain’s business travellers need to work as many as 3. 5 million extra days B every year to (0) .. the cost of unaccounted-for travel expenses, according to Visa International. Business travellers from six European countries (19) .. that they were left out of pocket by nearly ? 23 per month through forgetting to (20) .. ack business travel expenditure, or losing expense (21) .. . Visa (22) .. interviews with European business travellers in order to ascertain their (23) .. towards travel expenditure and expense reporting. The research (24) .. that executives find it easier to (25) .. their expenses if they use a company payment card for most of their expenditure. The survey found that many British business travellers have to fund their (26) .. completely out of their ow n pockets and wait to be (27) .. by their company. Around half said that they were not given cash prior to going away on business, and over 80% said that they had to (28) .. on using their personal credit cards. In contrast, Spanish and Italian companies generally (29) .. their executives with cash. Approximately two thirds of business travellers from these countries said their company gave them cash in (30) .. . Getting your money back is further (31) .. by the fact that almost 20% of European companies refuse to give a refund to employees who cannot produce valid evidence of expenditure. Companies are losing out too. The survey shows that British business travellers (32) .. 7. 8 million working days every year filling out their expense forms! But a solution is in sight. The present situation requires the business traveller to take cash to pay for incidental expenses. However, leading card providers are developing ‘plastic cash’, a card which can be used like a debit card. In this way, the (33) .. of using cash can be avoided. TEST ONE READING PART FOUR 17 Example: 0 0 A accept A B C D B cover C solve D deduct 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 A assessed A claim A invoices A conducted A opinion A exposed A run A trips A returned A count A supply A advance A prevented A pass A embarrassment B valued B ask B bills B produced B behaviour B displayed B manage B tours B rewarded B call B equip B case B hindered B bring B discomfort C estimated C demand C tickets C led C conduct C revealed C control C voyages C recompensed C decide C involve C settlement C interrupted C spend C inconvenience D analyzed D require D receipts D caused D attitude D uncovered D adopt D excursions D reimbursed D rely D treat D arrears D obtained D use D disturbance 8 READING PART FIVE TEST ONE PART FIVE Questions 34–45 †¢ †¢ †¢ †¢ †¢ Read the article below about answering machines. In most of the lines 34–45, there is one extra word. It is either grammatically incorrect or does not fit in with the sense of the text. Some lines, however, are correct. If a line is correct, write CORRECT. If there is an extra word i n the line, write the extra word in CAPITAL LETTERS. The exercise begins with two examples, (0) and (00). Examples 0 00 A C O R R E C T ANSWERING MACHINES 0 00 34 35 36 37 38 39 40 41 42 43 44 45 We all rely on answering machines and voice mail. Yet a research shows that they are among the most hated things in business life. What’s worse, you can easily upset callers with a bad message. Here it is how to improve your message. First, state your name or company. It is frustrating enough not to have speak to someone without wondering if you have even so reached the right person. Ask callers to leave their name, reason for calling and phone number. Thirdly, if you leave out an alternative number, say it slowly. It’s also a good idea to let people know when you will pick up your messages. Next, make sure of the bleep sounds immediately after the outgoing message. It is irritating for callers to have to start their message all over there again because the bleep interrupted them. Researchers say that 7 out of 10 callers do not leave messages, so far it may be better to get a phone answering service to handle your calls. In the end, it will cost you too much less to pay an agency to handle your callers than to lose a client but who is unable to get through to you.